FAQs

Embroidery prices depend on the stitches and quantity you order (please see the price from), so the size of your embroidery matter. Most oftensize are (left/right) size chest within 4 x 4 inches, full chest/back around 6 x 6 inches or 8 x 8 inches. Also if you have embroidery file .pes ready for the embroidery then your one-time set updigitizefee is FREE, but if you are not able toproviate the .pes embroidery file, a $10 – $100 digitize fee will be charged. Set up digitize fee dependson your logo/artworks digitize time (eg, $10 for 15 minutesdigitize, $25 for one hour digitize, $100 for more than 4 hours digitize). Please emailgraceyu.artstudio@gmail.comyour logo/artwork for your price quote.

Depend on the stitches of your logo, and if you provide .pes embroidery file or not. Please emailgraceyu.artstudio@gmail.com your logo/artwork for your price quote.

Normally in 2 weeks to 1 month, depends on the orders my company has by the time you place the order. You are welcome to pay the rush order fee of $50 – $100 to move up your order and received the min less than 2 weeks.

Yes, I do.3D puff embroidery uses an underlying foam material, which raises a design up allowing for the three-dimensional feel and appearance. Your design will really stand out – literally! By using foam embroidery of varying colors and widths, it allows us to sew with varying stitch colors and materials. We also double the 3D thread count to ensure the 3D foam embroidery is not exposed under the puff stitching.

Embroidery is the art & craft of decorating fabric or other materials using a needle to apply thread or yarn either with hands or machines.

.pes is the embroidery file I accept with no setup fee. I will personally digitize your logo with any of the following formats .png, .jpg, .jpeg, .bmp, & .waf

Depends on the stitches and colors change.

Please email graceyu.artstudio@gmail.comyour logo/artwork.

I’ll trace your logo on the water-soluble stabilizer, and start stitches by hand. Hand embroidery will be charged a higher price and longer time, due to the time concerned of hand embroidery, no receive time frame will guaranty.

.pes is the embroidery file I accept with no setup fee. I will personally digitize your logo with any of the following formats .png, .jpg, .jpeg, .bmp, & .waf, set up digitize fee dependson your logo/artworks digitize time (eg, $10 for 15 minutes digitize, $25 for one hour digitize, $100 for more than 4 hours digitize). Please email graceyu.artstudio@gmail.com your logo/artwork for your price quote.

Most of the time custom jewelry takes 24 – 48 hours, depends on the competitive level of your design. Please email graceyu.artstudio@gmail.com your design for your price quote.

Depends on the type of your order & the orders my company has by the time you place the order. You are welcome to pay the rush order fee of $50 – $100 to move up your order and received the min less than 2 weeks. Engraving, jewelry & Chinese calligraphy products take 24 – 48 hours to finish & ship out with USPS, custom drawing & machine embroidery normally in 2 weeks to 1 month to finish & ship out with USPS. Usually, products received within 3 days to 1 week. Please context me with your order if you have any questions, and your shipping updates will be informed via email by USPS when products drop off at the post office. FedEx/UPS shipping needs special requirements with higher shipping fees.

USPS Priority Mail as standard. FedEx/UPS shipping needs special requirements with higher shipping fees.

Credit cards, PayPal, Venmo.

12-month warranty to fix with no charge. Shipping not included.

No exchange, I apologize for the inconvenience.

Due to personalized orders are not able to resale, no refund avaliable.

Depends on the type of jewelry you ordered. Most of them use Polishing Cleaning Cloth.

If it’s your custom order, yes. I apologizefor the inconvenience. Please context me for the future deal if it happens.

Yes. Please context us for your custom order.

Single run Pricing starts at $15.00 per hour for basic laser etching for small items plus the engraving product cost.

Yes, please follow Grace Yu Art Studio’s social media for future deals.

Usually, within 3 days for standard products to ship out with USPS, custom order engraving, jewelry & Chinese calligraphy products take 24 – 48 hours to finish & ship out with USPS, custom drawing & machine embroidery normally in 2 weeks to 1 month to finish & ship out with USPS. You’ll notice by email with USPS.

No. However, the price will be adjusted by your order quantity.